Terms of Service

DineMio, formerly TableLite, is operated by Lekasoft. These Terms of Service are a legal agreement between you and Lekasoft for DineMio. By accessing or using DineMio, creating an account, booking through a DineMio widget, starting checkout, or continuing to use the service, you agree to these terms.

If you use DineMio for a restaurant, company, or other organization, you confirm that you are authorized to accept these terms for that organization. In these terms, "you" means both you and that organization where applicable.

Our Privacy Policy explains how we handle personal data.

DineMio provides restaurant reservation software, including restaurant dashboards, booking widgets, table and schedule management, guest CRM features, reservation emails, sales and setup flows, and related support.

We may add, change, suspend, or remove features as the product evolves. We try to keep DineMio available and reliable, but we do not guarantee uninterrupted access or that every feature will always work without errors.

• You must provide accurate account, restaurant, and checkout information.
• You are responsible for protecting passwords, login links, sessions, and team access.
• You are responsible for actions taken through your account or restaurant workspace.
• You must promptly remove users who should no longer access a restaurant workspace.
• You may not share accounts in a way that bypasses role, security, or plan limits.

We may suspend or restrict access if we believe an account is compromised, used unlawfully, used to harm DineMio or others, or used in violation of these terms.

Restaurants control their own reservation operations. If you use DineMio for a restaurant, you are responsible for:

• keeping restaurant details, opening hours, availability, tables, and booking rules accurate;
• honoring, changing, or cancelling reservations according to your own policies and applicable law;
• reviewing and responding to guest requests, allergies, accessibility needs, and special requests;
• making sure you have the right to enter, upload, store, and process guest, team, image, and restaurant data in DineMio;
• providing privacy notices and obtaining consents or other legal bases required for your own processing of guest data;
• ensuring your staff and invited users follow these terms and applicable laws.

Do not use DineMio to store highly sensitive data unless it is necessary for restaurant operations and you are legally permitted to do so.

When a guest books through a DineMio widget, the reservation is with the restaurant, not with DineMio. The restaurant is responsible for the meal, table service, availability, cancellation rules, house policies, accessibility arrangements, and any dispute about the hospitality service.

DineMio helps transmit reservation information, send confirmations and reminders, and provide management tools. A confirmation message means the reservation was recorded in DineMio based on the restaurant's settings; it is not a guarantee by DineMio that the restaurant will provide a table or service.

Paid DineMio plans are processed through Stripe. Prices, currency, included features, and checkout details are shown at purchase. You authorize us and Stripe to process the payment and related records.

• Subscription prices are shown excluding VAT. Applicable VAT and other required taxes are calculated during checkout.
• Monthly and annual subscriptions renew automatically and are charged in advance until cancelled.
• You may cancel through the Stripe billing portal. Cancellation takes effect at the end of the current paid billing period, and access remains available until then.
• Subscription payments are non-refundable once charged, except where required by law or expressly agreed in writing by DineMio.
• A lifetime offer may include a 30-day refund window only when that guarantee is explicitly stated in the written offer or at checkout. That window applies only to the qualifying lifetime purchase, never to subscriptions or renewal payments.
• We may change subscription prices for future billing periods after giving reasonable advance notice. You may cancel before the new price applies.
• Customers who previously purchased a valid lifetime offer keep that entitlement and are not required to convert it into a subscription.
• "Lifetime" access means access for the commercial life of the DineMio product or plan, subject to these terms, not the lifetime of any individual or restaurant.
• You are responsible for taxes, duties, bank fees, chargebacks caused by your conduct, and accurate billing information.

To request a refund inside an applicable lifetime-offer window, contact [email protected].

DineMio may send transactional emails such as login links, password resets, reservation confirmations, reminders, owner notifications, invitations, checkout messages, and service notices. We may also send business-to-business sales or product communications where permitted. You can unsubscribe from sales emails using the provided unsubscribe link or by contacting us.

You may not use DineMio to:

• break the law, violate privacy rights, or send unlawful communications;
• upload malicious code, attack, scan, overload, or interfere with the service;
• reverse engineer, scrape, resell, or copy DineMio except as allowed by law or written agreement;
• misrepresent your identity, restaurant, availability, pricing, or relationship with DineMio;
• store data you are not authorized to process;
• use DineMio for spam, phishing, harassment, discrimination, fraud, or other harmful activity;
• attempt to bypass security, plan limits, rate limits, or access controls.

You keep ownership of restaurant data, guest data, uploaded images, logos, floor plans, notes, and other content you provide to DineMio. You grant DineMio a limited license to host, store, copy, process, display, transmit, and modify that content as needed to provide, secure, support, and improve the service.

You confirm that you have all rights and permissions needed for the content you upload or enter, including rights to restaurant branding, images, and guest data.

DineMio uses and may link to third-party services such as Stripe, Google, email providers, hosting and storage providers, Sentry, and optional AI providers. Third-party services are governed by their own terms and policies. We are not responsible for third-party services outside our control.

DineMio, including its software, interface, design, workflows, branding, copy, and documentation, is owned by DineMio or its licensors. These terms do not transfer ownership of DineMio intellectual property to you.

You may use DineMio only as allowed by these terms and the product interface.

Some DineMio features may be early access, experimental, or in active development. Beta features may change, produce incomplete results, be rate limited, or be discontinued. You should review important outputs, including AI-generated floor-plan analysis, before relying on them in restaurant operations.

You may stop using DineMio at any time. We may suspend or terminate access if you violate these terms, create security or legal risk, fail to pay amounts owed, or use DineMio in a way that harms the service, guests, restaurants, or others.

After termination, we may retain data as described in the Privacy Policy and as needed for legal, accounting, security, backup, dispute, and enforcement purposes.

To the fullest extent permitted by law, DineMio is provided "as is" and "as available." We disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, error-free operation, and that DineMio will meet every requirement of your restaurant.

Nothing in these terms limits rights that cannot be limited under applicable consumer, data protection, or other mandatory law.

To the fullest extent permitted by law, DineMio will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost goodwill, lost data, business interruption, or replacement services.

To the fullest extent permitted by law, DineMio's total liability for claims relating to the service will be limited to the amount you paid to DineMio for the service giving rise to the claim during the 12 months before the event giving rise to liability, or EUR 100 if you have not paid DineMio during that period.

If you use DineMio for a business or restaurant, you agree to defend and indemnify DineMio from claims, losses, liabilities, damages, costs, and expenses arising from your content, your restaurant operations, your guest relationships, your violation of these terms, or your violation of law or third-party rights.

These terms are governed by the laws of the Netherlands, without regard to conflict-of-law rules. Courts in the Netherlands will have jurisdiction, unless mandatory law gives you a right to bring claims elsewhere.

We may update these terms as DineMio changes. The updated version will be posted at /terms. If changes are material, we will take reasonable steps to notify affected users. Continued use after the effective date means you accept the updated terms.

Questions about these terms can be sent to [email protected].